Sengroup Solutions LLC - We strive to make technology easier for our custumers
SERVICES
 
Sengroup Solutions llc, offer a wide range of  IT support.



NETWORKING
 
We can setup any type of network. Wired or wireless; Share all your resources on the network and provide access and permissions. Printers and scanners will be also added to the network. We will manage the load on your network and you will never feel any slowness or downtime.
Need to work from home some days, no problem our experts engineers will setup a VPN connection that will allow you to access your important files from the comfort of your home or when you are on the road.


SECURITY
 
Because it is a big concern for us, all our engineers hold a certain level of government security clearance. Your network will be evaluated .We want to make sure that everything you are doing in your computer is kept safe and every single connection in your facility is secure. Your wireless will be secure with the latest and most efficient encryption method.
 

 
DATA BACKUP
 
Sengroup Solutions will setup an automatic backup system that will allow you to recover your data in case of system failure. We provide both onsite and offsite backup. You will be able to access your backup from any location, any computer.

Sengroup has partner with Carbonite: Number 1 leader in automatic backup System

 
DATA RECOVERY

Data recovery is the process of retrieving deleted or inaccessible data from failed electronic storage media
Lost data can cost you precious time and money and 
can happen for any of the following reasons:
  • Hard drive crashes
  • Data deletion
  • Electro mechanical failure
  • Hackers
  • Virus attacks


 
COMPUTER REPAIR

We repair any kind of computers; from desktop to laptops, Windows to Mac and Servers
Any kind of issue: replacing a motherboard, a screen, a keyboard on a laptop to installing any component on a desktop. Will also provide right advice when it comes to upgrading or just replacing any of the system
To make the troubleshooting process faster, Sengroup will provide you with the necessary tools that will allow our engineers to remote in to your computer and get you back to business in the shortest delay. If the remote doesn’t fix the issue, a tech will be onsite within 24h


ONSITE SERVICES
 
We do in shop repair; we as well take time to come to you if you are unable to visit our location.
Our onsite services include software trouble-shooting, hardware repair of all kind of computers and connectivity and sharing issues. 
We can professionally set up your entire office network (cabling, Switching, Routing)
We also can pick up the computers for repair and return them when ready. 
Technology can be sometimes challenging and for that reason we do provide training for
  • Computers,
  • Software,
  • Smart phones,
  • Smart TVs
  • Printers
 

 
BUSINESS MACHINE RENTAL

Sengroup can provide you with a wide range of business machine
We offer all in one laser printer (Print, Fax, Scan, copy). Our expert will have it setup and get everyone connected to it. Employees will be able to scan to their own profile over the network or scan to their email. Providing paper would be your only responsibility. Sengroup will take care of the Toner and the maintenance. If printer goes down, another one will be presented within 24h.
We also have laptops, desktops and projectors for your meetings and conference’s needs. If you are under a maintenance contract, we will provide you a computer at non expense until yours is repair. 
 

MANAGED IT  CONTRACT

Sengroup also provide monthly IT Service Contract that will include
  • 24/7 phone and remote support
  • Onsite support Monday through Saturday (from 9am to 6pm)
  • Office 365 with email
Continuous:
  • Virus check
  • PC tune
  • Data back up
  • Free anti-virus ($25/computer/year) for the number of computers on the contract
  • Free Microsoft office licenses ($75/computer)
  • Free online backup (Carbonite 60/year)
  • Setup or remove any new equipment for the organization